Shipping Policy

  • We offer FREE SHIPPING ON ALL ORDERS. No minimum required. But we suggest clubbing multiple orders together to reduce carbon footprint. 

 

  • We ship to all SERVICEABLE ZIPCODES throughout India.

 

  • Your order will be SHIPPED WITHIN 2-3 business days after the order is placed.

 

  • Delivery is TRACKABLE and 100% insured.

 

  • You can contact us at svelte@sveltecouture.in , or Whatsapp us on +91 9909006865 for help regarding your order. 

 

  • In the event that our Area/State (Gujarat, India) or your Area/State of Delivery is under lockdown due to Covid-19, please allow for a slight delay in order fulfillment.

 

  • You can avail both Pre-paid as well as COD options when placing your order. However, orders above Rs.5000 are not available for COD.

 

  • Please note that there may be certain orders that we are unable to accept/fulfill and must cancel due to unforeseen circumstances. We reserve the right and it is our sole discretion to refuse or cancel any order for any reason.

 

  • We may also require additional verification or information before accepting certain orders for security reasons. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged the said amount will be refunded in your account.

 

  • Customer or addressee (anyone living at the address) will be required to sign for the package at the door. If no one at the concerned address is available to receive it, you will be contacted by the courier company for a suitable time for re-attempting the delivery. In the case of multiple re-attempts with unsuccessful delivery, we may have to cancel the order and deduct the courtesy shipping fee.